Privacy

1. Who / What

We respect your privacy. If you use this website or provide us with personal information, you agree to this Privacy Policy.

This Privacy Policy governs the processing of personal data by the data controller Toran, with registered office at Vliegveld 53, 8560 Wevelgem, registered in the Crossroads Bank for Enterprises under company number BE 0782.893.037.

We comply with the European Regulation 2016/679 of 27 April 2016 on the protection of personal data and are hereby the controller for the processing of your personal data within the meaning of the General Data Protection Regulation (GDPR).

2. Which data

2.1. Personal data

We declare that we do not collect more data than is necessary to carry out our assignment / contractual services and to fulfil our legal obligations.

Below you will find a non-exhaustive overview of the personal data we may process:

• First and last name; gender; date and place of birth
• Address details; telephone number and email address; bank account number
• IP address; internet browser and device type
• Other personal data you actively provide, for example by creating a profile on this website, in correspondence and by telephone
• Data about your activities on our website
• Data about your browsing behaviour across different websites (for example because this company is part of an advertising network)

Our website and/or service does not intend to collect data about website visitors who are younger than 16, unless they have permission from a parent or guardian. However, we cannot verify whether a visitor is older than 16. We therefore advise parents to be involved in their children's online activities, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal data about a minor without consent, please contact us and we will delete this information.

2.2 Cookies

This website uses cookies. A cookie is a small file that is sent along with certain pages of the website and stored by your browser. How this website uses cookies is explained in our cookie statement.

3. For what purposes the data is used, on what legal basis and for what duration

We process your personal data for the following purposes:

• Sending various forms of communication (e.g. mailings, newsletters, brochures, magazines, etc.)
• Being able to call or email you if this is necessary to provide our services
• Informing you of changes to our services and products
• Offering you the possibility to create an account
• The collection and storage of personal data through cookies aims to record individual preferences, questions and complaints and to use them for communication with the customer and to personalise pages for future visits to the website
• In order to answer your questions and carry out the assignment given to us

Personal data is processed on the basis of Article 6.1 of the Regulation.
More specifically, we process your personal data on the basis of your consent, because it is necessary for the performance of an agreement, because it is necessary to comply with a legal obligation, or because it is necessary for the pursuit of a legitimate interest (such as, for example, to help you with our products or services and for our own commercial purposes).
Insofar as the processing of personal data takes place on the basis of Article 6.1 a) consent, you always have the right to withdraw the consent given.

The personal data is retained and processed by us for a period that is necessary in view of the purposes of the processing and in view of our possible contractual relationship.

4. Disclosure to third parties

We may provide the data you supply to us to third parties if this is necessary to carry out the purposes described above.
With companies that process your data on our behalf, we conclude a data processing agreement to ensure the same level of security and confidentiality of your data.

Furthermore, we will not pass on the data provided to third parties unless this is legally required (such as, for example, within the framework of a police or judicial investigation) or if you give us permission to do so. This permission can be withdrawn at any time, without prejudice to the lawfulness of the processing prior to its withdrawal.

5. Security measures

We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact us.

6. Your rights

You have the right to access, correct or delete your personal data. In addition, you have the right to withdraw any consent for the data processing or to object to the processing of your personal data by us, and you have the right to data portability. This means you can submit a request to us to send the personal data we hold about you to you or to another organisation named by you in a computer file.

You can send a request for access, correction, deletion, data transfer of your personal data, or a request to withdraw your consent or to object to the processing of your personal data to info@toran.be. We will respond to your request as quickly as possible, but in any case within 30 days.

You have the right to lodge a complaint with the Belgian Data Protection Authority, Drukpersstraat 35, 1000 Brussels, Tel +32 (0)2 274.48.00, Fax +32 (0)2 274.48.35, email: commission@privacycommission.be.

7. Changes

This Privacy Policy may be amended. We advise you to review this Privacy Policy regularly for any changes.